Triad Bright Futures Help Desk
The Triad Bright Futures Help Desk, available 8am to 8pm, can assist families in English and Spanish with their application and help providers to navigate the UPK online portal. Interpretation services for additional global languages will be available soon. Help Desk services for Triad Bright Futures can also offer assistance to providers with reviewing rosters and making requests to CDEC for seat adjustments.
Submitting a ticket online for help with UPK is the fastest way to assist families and providers.
If you can’t submit a ticket online, you can email upk@triadbrightfutures.org or call 720-449-7960.